Privacy Policy

This privacy policy has been crafted to address concerns related to the use of "Personally Identifiable Information" (PII) online. PII, as defined in UK Privacy Law and Information Security, is information that can identify, contact, or locate an individual, either on its own or when combined with other information. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in compliance with our website.

1. What personal information do we collect when you visit our website, App, or blog?

You may be asked to provide your name, mailing address, phone number, and other detailed information when ordering or registering on our website to enhance your online shopping experience.

2. When do we collect your information?

We collect your information when you register, place an order, subscribe to a newsletter, or enter information on our website.

3. Why do we use your information?

We may use the information collected when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain website features:

  • To personalize the user's experience by delivering preferred content and products.
  • To improve our website service.
  • To respond promptly to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

4. How do we protect your information?

Your personal information is securely stored and accessible only to authorized personnel with special access rights, who are required to maintain the confidentiality of this information. Additionally, all sensitive/credit information you provide is encrypted using Secure Socket Layer (SSL) technology. We implement various security measures to maintain the safety of your personal information when you place an order, enter, submit, or access information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

5. Do we use "cookies"?

Yes, we use cookies. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser (if allowed) to enable the website's or service provider's systems to recognize your browser and capture and remember specific information. For example, we use cookies to remember and process items in your shopping cart and to analyze your preferences based on previous or current website activities, enabling us to provide improved services. We also use cookies to compile aggregate data about website traffic and interactions to offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process items in the shopping cart.
  • Analyze user preferences for future visits.
  • Keep track of advertisements.

You can choose to have your computer notify you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings (such as Internet Explorer). Please note that different browsers have varying procedures, so refer to your browser's Help menu to learn how to modify your cookies. Disabling cookies may interfere with website performance.

6. Do we share personal information?

We do not sell, trade, or transfer your PII without prior notification. This excludes website hosting partners and other parties who assist us in website operations, conducting business, or providing services, as long as those parties agree to maintain information confidentiality. We may also release your information when we believe it is necessary to comply with the law, enforce our website policies, or protect our or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.

7. Links to third-party privacy policies

  • [Google Play Services](Link to Google Play Services Privacy Policy)
  • [Google Analytics for Firebase](Link to Google Analytics for Firebase Privacy Policy)
  • [Firebase Crashlytics](Link to Firebase Crashlytics Privacy Policy)
  • [Facebook](Link to Facebook Privacy Policy)
  • [Bugly SDK Crashlytics](Link to Bugly SDK Crashlytics Privacy Policy)

When you use our Service and encounter an error in the App, please be aware that we collect data and information (via third-party products) on your phone known as Log Data. Log Data may include information such as your device's Internet Protocol (IP) address, device name, operating system version, App configuration, time and date, and other statistics when you use our Service.

8. How do we handle "Do Not Track" signals?

We respect "Do Not Track" signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

9. Do we allow third-party behavioral tracking?

We do not allow third-party behavioral tracking.

10. Operated by

This website is operated by:

Xi'an FAN XING NETWORK TECHNOLOGY CO., LTD

Fair Information Practices

The Fair Information Practices Principles form the foundation of UK Privacy Law, and the concepts they encompass have played a significant role in the development of data protection laws worldwide. Understanding the Fair Information Practice Principles and how they should be implemented is crucial to complying with various privacy laws that safeguard personal information.

In case of a data breach, we will take the following responsive actions:

  • We will notify users via email and SMS within 7 business days.

We also agree to the individual redress principle, which requires individuals to have the right to pursue legally enforceable rights against data collectors and processors who fail to comply with the law. This principle necessitates that individuals not only have enforceable rights against data users but also have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

We collect your email address and phone number to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and send information and updates pertaining to orders.
  • Send additional information & SMS related to your products and/or service.
  • Market to our mailing list or continue to send emails and SMS after the original transaction occurs.

In accordance with CAN-SPAM, we agree to the following:

  • NOT use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or website headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests promptly.
  • Allow users to unsubscribe using the link at the bottom of each email.

If you wish to unsubscribe from receiving future emails and SMS, you can follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondences.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Therefore, we recommend that you periodically review this page for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contacting Us

If you have any questions regarding this privacy policy, please contact us directly through our LiveChat or Contact Us.

These terms of service shall be governed by and construed in accordance with the laws of the UK.